Standard shipping takes 3–5 business days. Express shipping (1–2 business days) is available at checkout for an additional fee. Free shipping applies to all orders over $50.
Yes! Once your order ships, you'll receive a tracking number via email. You can also view your order status in the My Account section.
Currently we ship within the United States only. International shipping is coming soon!
Please contact us within 48 hours of delivery with photos of the damage. We'll send a replacement or issue a full refund immediately.
Returns & Refunds
We offer a 30-day hassle-free return policy. Items must be unused, in original packaging, and accompanied by your order number.
Log into your account, go to My Orders, and click "Request Return" next to your order. You'll receive a prepaid return label within 24 hours.
Refunds are processed within 3–5 business days after we receive and inspect the returned item. The refund will appear on your original payment method.
Payments & Security
We accept all major credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, Cash on Delivery, and bank transfers.
Absolutely. We use 256-bit SSL encryption and never store your full card details. All transactions are PCI DSS compliant.
Only one coupon code can be applied per order. Coupons cannot be combined with other promotional offers.
Account & Products
No, you can check out as a guest. However, creating a free account lets you track orders, save wishlist items, and checkout faster.
Click "Forgot Password" on the login page and we'll send a reset link to your registered email address.
Yes, all reviews on ShopNow are from verified purchasers to ensure authentic, trustworthy feedback.
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Still have questions?
Our support team is available Mon–Fri, 9am–6pm EST