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Last updated: May 3, 2026 | Effective immediately

1. Acceptance of Terms

By accessing or using the ShopNow website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product Listings & Availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. Prices are subject to change. In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices.

4. Orders & Payment

By placing an order, you represent that all information provided is accurate. Payment must be received in full before orders are shipped (except for Cash on Delivery). We reserve the right to refuse or cancel any order.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. ShopNow is not responsible for delays caused by shipping carriers, weather events, or other circumstances beyond our control.

6. Returns & Refunds

Returns are accepted within 30 days of delivery for unused items in original condition. Refunds are processed to the original payment method within 5–7 business days of receiving the returned item.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of ShopNow and is protected by copyright law. Unauthorized use is strictly prohibited.

8. Limitation of Liability

ShopNow shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

9. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York County.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our service after changes constitutes acceptance of the revised Terms. We will notify registered users of significant changes by email.

Questions about our Terms? Contact us at legal@shopnow.com
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